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kev l. Laguna Hills
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Excellent service. Will definitely go there again if I need their service.
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Steve Johnson Service Director
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Since 1998 , Daryl has been servicing our dealership doing touch up and minor paint repairs . During this time , he has giving our customers the highest quality service possible and maintained the service excellence demanded by Lexus . His quality of repairs , reliability and honesty is a pleasure to work with and I highly recommend him anyone who requires his services .
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Grant Johnson Service manager
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About 7 years ago, I met Daryl at on of our car shows. He introduced himself to me and gave me his business card. For sometime, I was having difficulty finding someone to do repairs to our customers cars so I thought I will give him a test. I asked him to go to a customers house to repair a front fender on a jaguar XJ 220($375 000.00). I had nothing to loose by asking him. The next day he called me to say the job was done. I called our customer to find out if he was satisfied and I was pleasantly surprised to find out the he was extremely happy with the repair and the professionalism Daryl displayed while working on his collectable car. The rest is history. From that time on, Daryl has become a regular at our dealership taking care of our customers cars. I had finally found someone whom I could trust with these expensive cars and delicate repairs.
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Sean Reis Owner
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OC Bumper & Body and I have shared walls in the Irvine Auto Center for the last 4 years. In that time I have come to respect Daryl both as a business man and technician. His honesty and friendliness is second to none and I have no hesitation in asking him to work on our customers cars or to refer our customers to him. He personally inspects every repair to make sure it meets his highest standards that our customers demand and will not let a car go until he is 100% satisfied. No matter what.
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Rey D.
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I didn't use there service as my damage was very challenging on my Land Rover. But I have to say they helped by referring me to a body shop in fountain valley that specialized in the kind of damage I had on my Land Rover.
The were still able to save me $$$ through this referral. I appreciate that and the honesty they provided me, Thank you OC Bumper and Body!
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Jaemi S.
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Brought in my brand new Lexus RX 350 that had a front grill/hood damage due to some dumb kids throwing bricks over the freeway overpath. After stopping by different body shops and also viewing reviews on Yelp, I chose to stop by OC Bumper and Body and check them out. Daryl was very helpful and informative. He gave me detailed information on what the repair would be and what to expect. After almost a week and half, I received my car back and it looked brand new. They had replaced the grill, the hood, and also the latch bar for the hood. The paint on the hood looked great and everything looked great.
My only recommendations would be for them to have a better way of dealing with the rental car companies. I know other shops where they shuttle the clients to the rental car shops and when you return the car, you just return it at the shop. It would be nice if they could also help to ensure that the insurance company not only covers the repairs but also help with the rental car. I had some problems with the insurance company and the rental car, which is not OC Bumper and Body's fault. But it would of been nice. Overall, I had a great experience. Both Jimmy and Darryl are very helpful and on top of things. The product, which was our Brand New 2011 RX 350, came out the same as when we had first bought it.
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Justin A.
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Almost two months to the day after bringing my car in for rear bumper work, a *close relative* (who evidently inherited her driving skills from the Asian side of the family) hit the same exact part that Jimmy, Daryl, and crew fixed not sixty days before. Fortunately for me, I have OC Bumper & Body saved in my phonebook under " Reliable enough to depend on in Prison". I think I spent more time laughing with Jimmy on the phone over the silliness of the coincidence than it took OC B&B to order and receive the part.
Once again, it took me like two and a half weeks to finally make it down there, which, given the several appointments I made and missed, is another star for them for being so accommodating. Finally made it down there, got to hang out with Daryl and Jimmy for about a half hour, which was bittersweet because while it does mean they do quick (and high quality) work, it also means you have no excuse to continue your conversation with them without looking sorta...weird.
I don't have the invoice on me, but if I recall correctly the part is about $50, and I paid like $60. Beats blue book labor prices up and down the block, and i got to hang out with two of the most upstanding gentlemen (especially in their given profession) I've ever had the pleasure of meeting, I'm looking forward to bringing the sis--er, *relative's* car down to them next week. Hell, I might have her run into my car again, just to feel that great gooey feeling inside for finding a great body shop all over one more time.
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Tom F.
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I read the majority of the glowing reviews about OC Bumper & Body and the owner, Daryl and thought, this was too good to be true. It has now been a couple weeks since I visited OC Bumber, met Daryl and the bumper on my 2011 Tundra was repaired. Turns out all those glowing reviews were accurate.
Daryl's honesty was much appreciated and so far the quality of work is great. It is always nice to encounter reputable common sense minded business person that would rather suggest the most logical path than get the max on a job. I do business in the same fashion and rarely see it in others.
Thanks Daryl!
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Stephan Y.
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A friend of mine T-BONED my G35 COUPE...
We didnt know where to take it....but after a quick search on YELP...we found out that OC BUMPER AND BODY was the place to go...and it was the BEST PLACE TO GO. With over 50+ reviews of ALL 5 STARS....how could you go wrong??
In the beginning, it took awhile for me to find this spot...this is one of those place where you have to go through some lefts and some rights to find the location...sort of like a mini-maze in the parkways. Anywho...I dropped my car off and spoke to guy at the front desk. Never have I met a mechanic/worker from a body shop that had smiled so much. It was clear that this guy loved his job and was clearly identifiable that this location had great customer service. Usually when you go to auto shops or dealerships...everyone has a -_______- on their face. They have an expression or "oh great another customer....lets see how fast I can get rid of this guy" or an expression of "I hate my life...when is the day going to be over." Well this certainly doesnt happen with the guys at OC BUMPER AND BODY. Everyone that I met had a great sense of humor and presented them very professionally.
Anywho...the guy checked out my car and gave me an estimate of how much everything was going to cost. I got the estimate and then he told me that the car would be done in about 4-5 days.
4-5 days later...
My car was ready. I first went to ENTERPRISE to drop off my rental...and they were also kind enough to drop me off in front of the OC BUMPER AND BODY location. I came to the office a little bit early because I had to return the ENTERPRISE car before they closed. OC BUMPER AND BODY also mentioned that if THEY WOULD RETURN THE CAR FOR ME AT NO ADDITIONAL COST...COOL RIGHT?
Anyways, I talked to the guy at the front, he recognized me, as did the other workers in the office. Even though I came earlier than the time expected to be finished...my CAR WAS DONE!
He walked me outside to my car...showed and explained to me what they did to fix the car...I think he even washed my car for me as well!
IN CONCLUSION...
VERY HAPPY WITH THE SERVICE HERE...VERY HAPPY WITH THE CUSTOMER SERVICE HERE...VERY HAPPY THAT I BROUGHT MY CAR HERE TO GET REPAIRED...VERY WELL RECOMMENDED TO ALL PEOPLE WHO ARE LOOKING TO GET THEIR CARS FIXED!!
UNTIL THEN!! ^-^
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Megan H.
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Rewind a few weeks and there was a group of girls standing outside my parking space so I had to make a sharper angle than usual getting in. Parking fail. First was the scraping sound, then the cumulative "oooohhh nooo" from the group that had contributed to my predicament, and finally the spine chilling realization that I had probably just pissed away a s*** ton of cash. All I could think was, "gdamn.. there goes buying myself a new ipad..."
After trying unsuccessfully to calmly accept my loss, I called Daryl at OC Bumper & Body to get it fixed. Just picked up my car and it's like those girls were never standing in front of my parking space in the first place. Lesson learned, next time I will run them over.
Daryl was the man, he looked at the damage and gave me all the options. I went with the cheapest alternative and the results still blew my mind away. Very friendly, very accommodating to your schedule, very honest, and very good at what they do.
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